terms of use
1. Company Information
This website, www.joicefoods.com, is owned and operated by:
JFOODS S.A. (JFOODS AE)
VAT Number: 801202390
Tax Office: FAE Thessaloniki
Registered Office: Sindos Industrial Area (VI.PE.TH.), Thessaloniki, 57022, Greece
Throughout these Terms of Use, the terms “Company”, “we”, “our”, or “us” refer to JFOODS S.A.
By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree with any part of these Terms, please refrain from using the website.
2. Acceptance of the Terms
By visiting, browsing, registering, or placing an order through this website, you acknowledge that you have read, understood, and accepted these Terms of Use, as well as our Privacy Policy and any other applicable policies published on this website.
3. User Registration
Users who create an account agree to:
provide accurate, current, and complete information;
maintain and promptly update their information whenever necessary;
keep their login credentials confidential;
immediately notify the Company of any unauthorized use of their account.
Users are solely responsible for all activities performed through their account.
The Company reserves the right to suspend or terminate accounts containing false or misleading information or accounts used in violation of these Terms.
4. Intellectual Property
All content available on this website, including but not limited to:
trademarks,
logos,
product names,
graphics,
photographs,
videos,
text,
software,
product descriptions,
website design,
is the exclusive property of JFOODS S.A. or its licensors and is protected under applicable intellectual property laws.
No part of this website may be copied, reproduced, distributed, modified, republished or commercially exploited without prior written consent from the Company.
Personal, non-commercial viewing and printing are permitted solely for informational purposes.
5. Website Content
We make every reasonable effort to ensure that all information displayed on this website is accurate, complete and regularly updated.
However, the Company does not guarantee that:
all information is always error-free;
product descriptions are entirely free from inaccuracies;
the website will always operate without interruptions or technical errors.
The Company reserves the right to modify product information, prices, availability, website content and services at any time without prior notice.
6. Product Availability
Although product availability is updated regularly, temporary discrepancies may occur.
If a product becomes unavailable after an order has been placed, the customer will be informed promptly and offered an appropriate solution, including replacement, delayed shipment or refund.
7. Orders and Pricing
All prices displayed on the website are shown in Euro (€) and include the applicable VAT unless otherwise stated.
The Company reserves the right to:
refuse or cancel an order due to pricing errors;
limit purchase quantities;
discontinue products without prior notice.
An order is considered accepted only after confirmation by the Company.
8. User Obligations
Users agree not to:
violate any applicable laws;
interfere with the operation or security of the website;
upload malicious software or harmful content;
attempt unauthorized access to the website or its systems;
use the website for fraudulent or illegal purposes.
Failure to comply may result in suspension of access and possible legal action.
9. External Links
This website may contain links to third-party websites.
These websites operate independently from JFOODS S.A., and we accept no responsibility for:
their content,
their privacy practices,
their security,
their products or services.
Users access third-party websites entirely at their own risk.
10. Limitation of Liability
To the fullest extent permitted by law, JFOODS S.A. shall not be liable for:
interruption of website availability;
technical failures;
viruses or malicious software;
indirect or consequential damages;
loss of profits or business opportunities resulting from the use of this website.
11. Secure Transactions
Online payments are processed through certified and secure payment providers using SSL encryption and other industry-standard security technologies.
The Company does not store customers’ payment card details.
All payment information is processed securely by authorized payment service providers.
12. Returns and Right of Withdrawal
Customers purchasing products through this website may exercise their statutory right of withdrawal within fourteen (14) calendar days, subject to applicable consumer protection legislation.
Returned products must:
be unused;
remain in their original packaging;
include all accompanying documentation.
Return shipping costs may apply unless otherwise required by law or stated by the Company.
More detailed information is available in our Return Policy.
13. Personal Data
The processing of personal data is governed by our Privacy Policy and complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Greek legislation.
By using this website, users acknowledge that they have read our Privacy Policy.
14. Suspension or Termination of Access
The Company reserves the right, at its sole discretion, to suspend or permanently terminate access to the website or any user account where these Terms have been violated.
15. Amendments
These Terms of Use may be amended at any time without prior notice.
The revised version becomes effective immediately upon publication on this website.
Users are encouraged to review these Terms periodically.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Greece and applicable European Union legislation.
Any dispute arising from the use of this website shall fall under the jurisdiction of the competent courts of Thessaloniki, Greece, unless otherwise provided by mandatory consumer protection legislation.
17. Contact Information
For any questions regarding these Terms of Use, you may contact us:
JFOODS S.A.
Sindos Industrial Area (VI.PE.TH.)
57022 Thessaloniki, Greece
Website: www.joicefoods.com
Email: info@joicefoods.com